Callcenter projects3/28/2023 Since it is a VoIP solution, Nextiva implementation is a snap. There’s no need to install new equipment. That may sound like a big investment in itself, but it’s not. Nextiva’s call center software runs on its Nextiva One platform. With Nextiva, you’re saving money while still maintaining full control over your call center and the people fielding calls. Yes, you’ll still pay for some labor, but there’s no need to outfit a wing of your building with a full PBX phone system and the expenses that come with that. That means you can have a fully distributed network of independent contractors manning your call center phones from any location. Nextiva’s call center software allows you to run it entirely from the cloud. Nextiva offers you an in-between solution that still delivers savings. It’s no good if you’re getting poor feedback from customers and you don’t have the means to train current staff to improve or replace poor performers with new hires. ![]() One of the drawbacks of fully outsourcing your call center is being in the dark about the people handling your callers. Best Call Center Service Reviews Nextiva – Best Overall This guide contains an in-depth review, including the top features, benefits, and other information about these companies below.
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